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Order and Production Details
Whether you’ve ordered custom items, or training kit and teamwear, discover the different stages of our production process below.
All the information you can access on this page is kept up-to-date and will be the same as what our team will provide if you call or email.
Order Tracking
Custom football kit
Production Details
If you’re located in the UK, your items will take four weeks on average to be delivered from the date of order. Delivery times outside of the UK may vary depending on the speed of the local courier services.
We’ve received your order and within 3-5 business days our team will process your artwork. Once approved, it swiftly moves to our production department for garment creation. In the case where there are any design issues, we’ll notify you via the provided email, detailing the problem and necessary steps to proceed.
Your exceptional design has been greenlit by our artwork team and is now in the capable hands of our production department. Your order will now go three further production phases before it’s carefully packaged and entrusted to our delivery team for dispatch to your preferred address.
First up, your design will be meticulously printed and pressed onto our high-quality sporting fabrics, followed by precision cutting and expert stitching. Once that’s completed, our dedicated production team will subject your items to rigorous quality control assessments. Finally, once everything checks out, your order will be packaged and handed over to our delivery team to dispatch to you.
We do this using a process called sublimation, which is a method of printing a design into the fabric using ink and heat. The benefit of sublimation printing is that the design elements all form part of the material, meaning they stand the test of time.
Your order is on time and ready to be cut and stitched together. Once that process has started, our production team will send you an email alert to let you know.
Your custom items have already successfully passed through stage one (artwork approval) and stage two (being printed and pressed onto our sporting fabrics) and our production has begun cutting and stitching it all together. This process is the longest part of the journey when producing a custom-made football kit, but our team has an eye for quality and an understanding of what needs to be delivered.
You can expect to receive your custom items within the next 14 to 21 days.
Your kit is near completion. You should expect your items to be dispatched within the next five working days.
Your brand new, unique, custom-made SWAZ football kit has been produced, tested, and packaged and is on its way to you from our headquarters in the United Kingdom.
If being delivered to a UK address, your football kit should arrive within 1-3 working days.
International Deliveries
If being delivered to an address outside of the UK, our courier service will transfer your package to a local courier service in the destination country of your delivery, and the delivery time will depend on the speed of the local service.
You should have received your tracking link via email. Please note that you may be liable for import custom costs, this varies from country to country – for the latest information check your tracking link.
Training kit and teamwear
Production Details
If you’re located in the UK, your items will take two weeks on average to be delivered from the date of order. Delivery times outside of the UK may vary depending on the speed of the local courier services.
We’ve received your order, and it has been handed over to our production team who will start working on it straight away. Once completed, our dedicated production team will subject your items to rigorous quality control assessments. Finally, once everything checks out, your order will be packaged and handed over to our delivery team to dispatch to you.
You should expect to receive your order within 7 – 14 days from this stage.
Your items have been produced, packaged, and dispatched to you from our headquarters in the United Kingdom.
If being delivered to a UK address, your order should arrive within 1-3 working days.
International Deliveries
If being delivered to an address outside of the UK, our courier service will transfer your package to a local courier service in the destination country of your delivery, and the delivery time will depend on the speed of the local service.
You should have received your tracking link via email. Please note that you may be liable for import custom costs, this varies from country to country – for the latest information check your tracking link.
Matt Buckhurst08/10/2024 We were very impressed with the quality of the football kit, jackets and gilets we have bought for Pendeen Rovers AFC. SWAZ offer lots of design options to choose from, well printed and the boys find the material very comfortable to wear. The quality of the embroidered badges and sponsor logos on the gilets and printed sponsor on the rain jacket is excellent. And a nice online club shop presented very well. Thank you guys! Danny Bradley01/10/2024 Have used SWAZ a number of times now for my involvement with youth football, from the design process to ordering and quality of items. Top notch service….cheers Dan DB Electrical Luke Thomas27/09/2024 Amazing quality on all products and service is fantastic! Natasha Gunn27/09/2024 Great quality kit! Fits well and true to size. Will definitely be ordering more in the near future. Callum Wilson27/09/2024 Great communication, fantastic quality clothing. Fast shipping DropshipFC Wayne Berry27/09/2024 Have had numerous dealings with SWAZ and they have been brilliant in all aspects. I'll continue to use them for our clubwear. Georgia Arata27/09/2024 Excellent quality clothing Ralph Pascoe27/09/2024 Fantastic quality, Great coat. Will definitely be buying more. 5* DropshipFC Eric Wood24/09/2024 Great place to visit.