If you need further information please reach out.

Frequently asked questions

What's included in a SWAZ football kit?

Our football kit builder allows you to upload as many logos, sponsor artwork, names, numbers and badges. All of the above is included as part of the price and you will pay no extra charges. Our football kits are fully sublimated so the design will not peel, crack or fade.

Do you have a minimum order quantity?

We only have a minimum order of 5 for our custom socks, but no minimum on any other product.

How long is the entire process?

As all kits are made to order, our timeframe is around 4-6 weeks from point of purchase and our teamwear is 10 working days. But we do try to get all orders sent out sooner if possible.

Can I personalise names and numbers in different sizes?

Yes, our easy checkout pages allow this option to fully personalise all kits. If you have any problems, please reach out, we’d be happy to help.

Can I reorder a previous design?

No design is ever discounted so all orders are available to purchase again. You can add a note or contact us about setting up a product/club shop link where you can reorder your kits time after time.

Can I track my order?

Yes, if you created an account when ordering you can track your order via your login account. Otherwise, our sophisticated system keeps you up to date via email.

Do you have a size guide?

You can find our size guides here for both adult and youth products.

What is the process of ordering?

We ensure all artwork is suitable before preparing it for printing. The design is then sublimated directly into the fabric before all the elements are then sewn together. All orders go through a full quality checking procedure. All names, numbers and logos are placed evenly and uniformed before being sent out.

What other sports can you make kits for?

We are exclusively a football kit provider, but have supplied kits for other sports at special request only.

How much is delivery?

Delivery within the UK is £2.99 per order and for European countries is £9.99 per order. Delivery prices to the rest of the World is £24.95. We aim to get them sent out as soon as possible but deliveries outside of the UK can take longer.

Can I have a design that isn't available on the Football Kit Builder?

We have an in-house designer that can help you with the design you want. If you’re interested in this service then please contact us to find out more.

Am I able to cancel/change/return my order?

Unfortunately, as our kits are custom-made to order, we are unable to cancel or refund orders unless they are faulty (please contact us if there is an issue with your order). If you wish to amend your order, please contact us as soon as possible to see what we can do.

Would SWAZ sponsor us?

We are often asked this but to be fair to everyone we work with, we do not offer sponsorship.

What are your contact details?

Telephone: (00 44) 1752 769538 or email: [email protected]