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Order and Production Details
Whether you’ve ordered custom items, or training kit and teamwear, discover the different stages of our production process below.
All the information you can access on this page is kept up-to-date and will be the same as what our team will provide if you call or email.
Order Tracking
Custom Items
Production Details
If you’re located in the UK, your items will take four weeks on average to be delivered from the date of order. Delivery times outside of the UK may vary depending on the speed of the local courier services.
We’ve received your order and within 3-5 business days our team will process your artwork. Once approved, it swiftly moves to our production department for garment creation. In the case where there are any design issues, we’ll notify you via the provided email, detailing the problem and necessary steps to proceed.
Your exceptional design has been greenlit by our artwork team and is now in the capable hands of our production department. Your order will now go three further production phases before it’s carefully packaged and entrusted to our delivery team for dispatch to your preferred address.
First up, your design will be meticulously printed and pressed onto our high-quality sporting fabrics, followed by precision cutting and expert stitching. Once that’s completed, our dedicated production team will subject your items to rigorous quality control assessments. Finally, once everything checks out, your order will be packaged and handed over to our delivery team to dispatch to you.
We do this using a process called sublimation, which is a method of printing a design into the fabric using ink and heat. The benefit of sublimation printing is that the design elements all form part of the material, meaning they stand the test of time.
Your order is on time and ready to be cut and stitched together. Once that process has started, our production team will send you an email alert to let you know.
Your custom items have already successfully passed through stage one (artwork approval) and stage two (being printed and pressed onto our sporting fabrics) and our production has begun cutting and stitching it all together. This process is the longest part of the journey when producing a custom-made football kit, but our team has an eye for quality and an understanding of what needs to be delivered.
You can expect to receive your custom items within the next 14 to 21 days.
Your kit is near completion. You should expect your items to be dispatched within the next five working days.
Your brand new, unique, custom-made SWAZ football kit has been produced, tested, and packaged and is on its way to you from our headquarters in the United Kingdom.
If being delivered to a UK address, your football kit should arrive within 1-3 working days.
International Deliveries
If being delivered to an address outside of the UK, our courier service will transfer your package to a local courier service in the destination country of your delivery, and the delivery time will depend on the speed of the local service.
You should have received your tracking link via email. Please note that you may be liable for import custom costs, this varies from country to country – for the latest information check your tracking link.
Stock Teamwear
Production Details
If you’re located in the UK, your items will take two weeks on average to be delivered from the date of order. Delivery times outside of the UK may vary depending on the speed of the local courier services.
We’ve received your order, and it has been handed over to our production team who will start processing it straight away.
The first stage is to gather all the items you’ve ordered ready for our embroidery and production specialists to start working on.
This is the longest part of the process, as your order is now having any club badges, or logos, embroidered on to the garment/garments.
If your items have printed parts, such as sponsors or initials, this will be the final part of the process. Once completed, our dedicated production team will subject your items to rigorous quality control assessments.
Your items have been produced, packaged, and dispatched to you from our headquarters in the United Kingdom.
If being delivered to a UK address, your order should arrive within 1-3 working days.
International Deliveries
If being delivered to an address outside of the UK, our courier service will transfer your package to a local courier service in the destination country of your delivery, and the delivery time will depend on the speed of the local service.
You should have received your tracking link via email. Please note that you may be liable for import custom costs, this varies from country to country – for the latest information check your tracking link.
Dan FreemanTrustindex verifies that the original source of the review is Google. Excellent product quality, I initially had an issue with my order but the team were great and resolved it very fast with an impressive turnaround. Will be looking to place more orders in the near future Zac GrundyTrustindex verifies that the original source of the review is Google. Lovely kits exactly as designed, arrived in just over 3 weeks Julia TibbsTrustindex verifies that the original source of the review is Google. Amazing service and the most amazing shirt to take England Women’s Kicking Cancer Walking Football Team to the World Nations Cup in Spain at the end of the month Oct 25 John HughesTrustindex verifies that the original source of the review is Google. The Shirts are top quality material, original designs and competitively priced. I am particularly impressed with the colour "Gold" a true colour, not available from main stream, larger manufacturers. After only one match in the new kit I was asked where it was acquired. Thank you Swaz we are all very impressed. John Hughes, Connaught United F.C. Dominik BarnaTrustindex verifies that the original source of the review is Google. Quick, efficient customer service! Big thanks to Dean!